What Is Error Code 4400 on Canon Scanner? Explained & Solved

Error code 4400 on the Canon scanner appears with an error message that says – “Scanner is not ready (Power may have been cycled)”. Hitting the OK button gets the error message back again and again. If you’re facing the same then we know how frustrating the issue is.

It mostly happens when a user upgrades their operating system from Windows 10 to Windows 11. But you don’t need to take any stress as long as we are here.

In this article, we will discuss the reason for the 4400 error code on the Canon scanner and will provide you with some effective solutions to this error. So, without wasting any of your valuable time, let’s read by the end of this guide and fix the issue.

what is error code 4400 on canon scanner

Why Error Code 4400 Appears on Canon Scanner?

When upgrading the operating system, a computer’s device drivers change. As Canon scanners need specific drivers to run them properly, you may get error messages like Scanner is not ready, Power may have been cycled, driver not found, or TWAIN error.

In this situation, reinstalling the canon scanner software can’t fix the issue. It also happens if the .INI files were removed from the computer’s cache. Though reinstalling drivers often fixes this issue, if that fails, you can still fix this error in other ways.

Just follow the solutions below and we believe your problem with the Canon scanner on your computer will be solved.

How to Fix Error Code 4400 on Canon Scanner?

There are three solutions to fix this issue. If one doesn’t work, then you need to try another. Let’s start with the first solution below.

Solution 1: Fix Error code 4400 on Canon using the Restoration Tool

The easiest and most effective solution to fix error code 4400 on the Canon scanner is running the Restoration Tool. It will automatically detect issues with the Canon scanner and driver and fix them.

Here are the steps to follow –

Step 1: Go to this link and download the Restoration Tool from the following website.

Step 2: Once the software is downloaded, double-click on RepairReg.exe.

Step 3: Click START and the utility will investigate and determine if there are any issues with your operating system, Canon scanner, drivers, registry, or others.

If this solution fails to fix the 4400 error with the Canon scanner, then try the next solution below.

Solution 2: Fix Error code 4400 on Canon by Changing the File Extension

Follow the steps below carefully to fix the error code 4400 on the Canon scanner.

Step 1: First, you need to unhide the file extension. Press Ctrl + E to open Windows Explorer. Then click on View at the top and then click Options at the top right. Finally, go to the View tab on the folder option and uncheck “Hide extension for known file types”.

Step 2: Navigate to C:\Users\Your Name\AppData\Local\Temp and delete everything from this folder.

Step 3: Download the DR scanner driver for your scanner from the official website of Canon and run the “.exe” file. It will extract all the files into a folder of your choice. Navigate to the folder and run the “setup.exe” file.

Step 4: On the “Welcome window of the InstallShield Wizard for Canon”, do not click the “Next” button. Instead, go back to this location and find some files named CANODR***.INF.x64, CANODR***.INF.x86, or CANODR***.cat.x64, CANODR***.cat.x64.

Note: Here *** refers to the model of your scanner. For example, CANODR G1130.INF.x64 or CANODR C130.INF.x86.

Step 5: Once you find the files, copy them to another location on your computer. For example, in a folder on the desktop. And once the files are copied, close the scanner driver installation wizard.

Step 6: Now, go back to the temp folder and find the files that end with .INF.x64 or .INF.x86. Remove the extra extension.x64 or .x86.

Example: CANODRC125.INF.x64 needs to be renamed to CANODRC125.INF.

Note: You’ll find .x64 on the Windows 64bit operating system and you’ll find the .x86 on the Windows 32bit operating system.

Step 7: Navigate to Device Manager, update the driver for your scanner, and restart the computer.

This is supposed to fix the error code 4400 on Canon scanner. If this solution also fails, you can try the next solution below which will surely work. However, the only problem is the next solution will fix the issue temporarily.

Solution 3: Fix Error code 4400 on Canon Scanner Temporarily by Disabling WIA Service

Disabling the WIA service fixes the error 4400 on Canon temporarily. But is one of the most effective solutions that worked for most users who faced the same. Here are the steps to follow –

Step 1: Press the Windows key + R to open the Run dialog.

Step 2: Type “services.msc” and click OK to open the Services.

Step 3: Right-click “Windows Image Acquisition (WIA)” and select “Property“.

Step 4: Select “Disabled” in the “Startup Type” list and click the OK button.

After doing this restart your computer and check if the issue is resolved or not. Normally it will work. But if you want a permanent solution to the error code 4400 on the Canon scanner, then the only option is – you need to downgrade your Windows 11 back to Windows 10.

Frequently Asked Questions And Answers

How Do I Fix My Canon Printer Scanner Error?

If you are facing issues with your scanner, then first you need to check the USB connection or make sure that your printer is connected to the wireless network. Also try restarting the scanner, and computer. You can also reinstall the MP drivers to fix printer or scanner errors.

What Does Power May Have Been Cycled Mean?

If you get the 4400 error on the Canon scanner, it will say that the power may have been cycled. It occurs when the operating system or drivers are incompatible or if something error occurred with the WIA service.

Related reading: How to Scan on Canon Pixma MG2922, How Do I Scan a Document without A Scanner? 3 Easy Methods, Kyocera 4803 Scan Error: A Guide to Troubleshooting and Resolution.

Conclusion

The reason and all the possible solutions to the error code 4400 on the Canon scanner are explained in this article. We hope you can now fix the above-mentioned issue with your Canon scanner by following this guide. If you still having any trouble, you can contact canon scanner customer support for further assistance.

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