[6 Fixes] Canon MG6220 Printer Not Responding
One common problem that Canon PIXMA MG6220 users complain about is this wireless printer isn’t responding. Fortunately, being a common issue, it got noticed by the manufacturer and they have provided relevant and practical solutions to resolve it.
Therefore, there’s nothing to worry about if you face this issue. Here, we’ll highlight the reasons behind this occurrence and share the solutions in a convenient way. So, read this post till the end and act accordingly.
Why Is the Canon PIXMA MG6220 Printer Not Responding?
There are some particular causes that impact the printer system and prevent it from not responding. Here’re them one by one –
- Both the wireless router and printer aren’t connected.
- Both the wireless router and PC aren’t connected.
- The printer driver isn’t set to the accurate printer port.
- The printer isn’t connected to the same network.
Now that you know the causes, let’s get into the solutions without any more delay.
Solutions for Canon PIXMA MG6220 Printer Not Responding
Basically, the solutions are based on the causes. It doesn’t matter whether you figure out the cause or not. Just apply the solutions until the issue gets fixed. So, get started!
Solution 1: Restart Your PC
Restarting your PC can be a good initiative against this issue if the cause is your PC and printer fail to connect to each other. Therefore, restart your device and check if the printer is responding.
Solution 2: Power Cycle Both the Printer and Router
Sometimes your router and printer fail to connect due to some internal issues in any of the devices. Then it causes this problem and gives a headache. But it can easily be solved just by turning these devices off and then on. To do that –
For the router,
Step 1: Use the power button to turn off the device.
Step 2: Then wait for at least 10 seconds and after that, again use the button to turn it on.
Step 3: If the power button doesn’t work somehow, just unplug the power cord and plug it back in again after 10 seconds.
For printer,
Step 1: Use the printer’s ON button to turn it off.
Step 2: Now, wait for 10 seconds.
Step 3: Finally, use the ON button to turn it back on.
See, as simple as that!
NOTE: After applying this method, all the wireless connections between the devices and the networks will be erased and you need to reconnect them.
Solution 3: Configure to Correct Port
This is the solution when your problem arises because the printer driver isn’t configured to the correct port. In this case –
Step 1: Log in with the administrator account.
Step 2: Open the Run window by pressing Windows + R keys. Then type and go for Control Printers.
Step 3: Now, right-click on your printer and select Properties.
Step 4: After that, open the Ports tab and ensure that the USBxxx (xxx represents the number) port is enlisted in the Port column while having the Cannon MG6220 printer in the Printer column.
NOTE: If the printer is connected to a LAN network, the port will be shown as CNBJNP_xxxxxxxxxx (xxxxxxxxxx represents the character string)instead of USBxxx.
NOTE: The printer properties for MG6200 and MG6220 are the same.
Step 5: If the USBxxx setting doesn’t work, from the task tray, open Canon My Printer and choose to Diagnose and Repair Printer.
Next, try configuring the correct printer port by following the onscreen commands and selecting your device.
Step 6: If the CNBJNP_xxxxxxxxxx setting doesn’t work, open IJ Network Tool and choose this port as instructed in Step 4. After that, use Associate Port in Settings to associate the port with the printer.
Step 7: If the problem still persists, reinstall the MP drivers.
That’s it!
Solution 4: Ensure Both the Printer and PC Are on the Same Network
When the printer and your PC aren’t on the same network, your PC can’t send files to your wireless printer and it seems your printer isn’t responding. To verify they’re on the same network, you need to check their SSID (network name). To verify the SSID (Service Set Identifier),
For printer –
Step 1: Turn on your printer.
Step 2: Insert a sheet to print.
Step 3: Then on the HOME screen choose Setup.
Step 4: Next, go for Device settings and press the OK button to confirm it.
Step 5: When the Device settings screen appears, press the up-down button and choose LAN settings. Hit the OK button.
Step 6: Similarly to the previous step, choose Confirm LAN settings and after that, choose Print LAN details.
This way the printer will print out the network settings information including SSID.
For your PC –
At the bottom-right corner, on the taskbar, put the cursor on the WiFi icon. The SSID that your PC is connected with will be shown in the prompt. You can get assured by clicking the icon as you can see the SSID will be at the top of the list because of being used.
Now, if you find out that the SSID for both the printer and your PC isn’t matched, connect them both to the same network
Solution 5: Reset Your Printer
This is another great solution for fixing the printer’s most relevant issues including this one. You can easily reset your printer by following these steps –
Step 1: On the HOME screen, locate the Setup using the up-down button, and next, use the right Function button.
Step 2: Then use the right-left button to locate Device settings and press the OK button.
Step 3: After that, use the up-down button to choose Reset settings and press the OK button.
Step 4: Finally, go for the Reset All option.
Solution 6: Seek Additional Support
If the aforementioned solutions somehow fail to solve the problem, you can go for additional support. Either you can create or log in to your Canon Account to try the available technical support options, or you can visit Canon’s community websites to get further solutions.
Frequently Asked Questions (FAQs)
How can I hard reset my Canon MG6220 printer?
To perform a hard reset, first of all, press and hold the Stop button until you hear an alarm. When the alarm rings 19 times, release the button. This way you’ll restore your printer to its factory settings.
Why is my Canon printer suddenly not printing?
Basically, this occurrence occurs when your printer’s printhead gets dried out or congested. There are times when Canon printheads get congested because of dust accumulation or dried ink in the nozzles. Therefore, you should keep the printhead clear.
You might also find these useful: My Canon Printer Won’t Scan: Troubleshooting and Solutions, Can I Use Canon Photo Paper with HP Printer, Can I Use Epson Ink in Canon Printer.
Conclusion
At this point, it’s assumable that you’ve got an overall idea of the reasons and solutions regarding your Canon PIXMA MG6220 printer isn’t responding. Apply the solutions properly as instructed and you’ll successfully recover yourself from this problem. For further queries, feel free to knock us in the comment section.
